Thursday, January 20, 2011

Image Cleaners - Waugh Dr,

In my 37 years on this earth, as a proud Houstonian, I have always had issues with dry cleaners. Sometimes my clothes come back wrinkled, still stained (I'm messy, ok?), faded, sometimes with a weird "funk" smell on them, and worst - sometimes I don't get them back at all.

However, I have found the dry cleaner for me. Image Cleaners on Waugh is nothing but a whole bunch of wonderful wrapped in a plastic bag and neatly hung on a wire hanger. I have been utilizing their services for about 3 years and only had 1 snafu. It was immediately remedied by the lovely, June, who by the way is part of the reason I will NEVER switch dry cleaners. She was quick to call me and fix the issue; this seems to be lacking in most other cleaners I have visited, who would rather take a "turn the other cheek" approach to anything remotely resembling a minor dispute.

Granted, I'm certain there are those out there who will disagree; if you research "dry cleaners" in Houston, you can rest assured every single place will have a negative review. Even so, I don't care. I love Image Cleaners, I love June at Image Cleaners and I love that my clothes actually look like they have been cleaned.

'Nuff said.

Image Cleaners
542 Waugh Drive 
Houston, TX 77019
(713) 529-1150

2 comments:

  1. I'm researching loyalty and I wonder how much of loyalty is reliability and how much is 'attentiveness.' What do you think?

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  2. I think it's a bit of both. Thankfully, I'm loyal not only because of June, but because the actual service is good. My clothes always come out great!

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